{"id":1450,"date":"2023-04-26T14:04:14","date_gmt":"2023-04-26T12:04:14","guid":{"rendered":"https:\/\/bvelo.pl\/return-and-exchange\/"},"modified":"2024-07-22T12:22:54","modified_gmt":"2024-07-22T10:22:54","slug":"return-and-exchange","status":"publish","type":"page","link":"https:\/\/bvelo.pl\/en\/return-and-exchange\/","title":{"rendered":"Return and exchange"},"content":{"rendered":"<div style=\"text-align: center;\">\n<h2 style=\"text-align: left; font-size: 30px;\">RETURN<\/h2>\n<ul style=\"font-size: 20px; margin-left: -10px;\">\n<li style=\"text-align: left;\">We allow you to make a return within 14 days of receiving the product.<\/li>\n<li style=\"text-align: left;\">Returned goods should be sent back using the service at: <a href=\"https:\/\/furgonetka.pl\/zwroty\/1556e4c8-f514-4a7c-baf7-691e9b6386ad\">https:\/\/furgonetka.pl\/zwroty\/1556e4c8-f514-4a7c-baf7-691e9b6386ad<\/a><\/li>\n<li style=\"text-align: left;\">The payment will be refunded using the same payment method as in the original transaction within 7 days from the date we receive the return shipment.<\/li>\n<li style=\"text-align: left;\">The cost of returning the goods to our store is borne by the returning person.<\/li>\n<\/ul>\n<p style=\"text-align: left; font-size: 20px;\">Note: returned goods must not have signs of use.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: left; font-size: 30px;\">EXCHANGE<\/h2>\n<p style=\"text-align: left; font-size: 20px;\">To make an exchange, return the goods in the standard manner described above and then order new goods.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: left; font-size: 30px;\">ADVERTISEMENT<\/h2>\n<ul style=\"margin-left: -10px;\">\n<li style=\"text-align: left; font-size: 20px;\">To make a claim, please send a completed claim form ( downloadable here: <a href=\"https:\/\/bvelo.pl\/wp-content\/uploads\/2023\/08\/formularz-reklamacyjny.pdf\" target=\"_blank\" rel=\"noopener\">Claim Form<\/a>) to the following email address: kontakt@bvelo.pl.<\/li>\n<li style=\"text-align: left; font-size: 20px;\">The store will respond to the complaint within 14 days.<\/li>\n<li style=\"text-align: left; font-size: 20px;\">If the complaint is resolved in favor of the Customer &#8211; the Store will repair or replace the Customer&#8217;s advertised merchandise with a full-quality one or, if replacement is not possible, return the amount due for the advertised merchandise within 14 days from the date of processing the complaint.<\/li>\n<li style=\"text-align: left; font-size: 20px;\">After the complaint is accepted, the store sends back a full-quality product at its own expense to the address provided by the customer.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>RETURN We allow you to make a return within 14 days of receiving the product. Returned goods should be sent [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/bvelo.pl\/en\/return-and-exchange\/\">Read More&#8230;<span class=\"screen-reader-text\"> from Return and exchange<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1450","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return and exchange | BVELO<\/title>\n<meta name=\"description\" content=\"Returns and exchanges in the Bvelo store. 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