How to Order
Select your preferred language and local currency. Start shopping!
Check Order Status
To check the status of an international order, please call (+48) 530 698 698 or email kontakt@bvelo.pl
Payment Methods
Currently we support online payments, debit or credit cards, Apple Pay, Google Pay, You’ll see all your options during Checkout.
Shipping Options & Charges
International shipping costs will be calculated during Checkout.
Shipping Timeline
Once your transaction is complete, Bvelo will ship your items within 2 business days after receipt of your order.
Returns & Exchanges
Orders shipped internationally aren’t eligible for free returns or merchandise exchanges; return shipping and handling fees will be deducted from your refund. Original shipping fees are non-refundable. Please contact Bvelo customer service and ask us to send you a Return Merchandise Authorization form. Mail the completed form with your item(s) to:
Bvelo Returns
ul. Żuławskiego 2
02-641 Warsaw
Poland
Bvelo will credit your account when it receives the form and merchandise. You will also receive an email to confirm that the return has been completed. If you have any problems with your order, please contact us within 30 days to resolve the issue.
Customer Service
If you have questions, please call us at (+48) 530 698 698 or email kontakt@bvelo.pl
