1. General information
This policy applies to the Website, operating at the url: bvelo.pl
The operator of the website and the Administrator of personal data is: BVELO Marta Broniarczyk Kasprzaka 2A, 15-162 Białystok
Operator’s email contact address: kontakt@bvelo.pl
The Operator is the Administrator of your personal data with respect to the data you voluntarily provide on the Website.
The Website uses personal data for the following purposes:
• Running a newsletter
• Preparation, packaging, shipping of goods
• Fulfillment of ordered services
• Presentation of offers or information
The Service performs functions of obtaining information about users and their behavior in the following ways:
• Through voluntary data entered in forms, which are entered into the Operator’s systems.
• By storing cookies on end devices.
2. Selected data protection methods used by the Operator
The login and personal data entry sites are protected in the transmission layer (SSL certificate). This ensures that the personal and login data entered on the site are encrypted on the user’s computer and can only be read on the target server.
Personal data stored in the database is encrypted in such a way that only the key holder of the Operator can read it. This protects the data in case the database is stolen from the server.
User passwords are stored in hashed form. The hashing function works one-way – it is not possible to reverse it, which is now the modern standard for storing user passwords.
The Operator periodically changes its administrative passwords.
In order to protect data, the Operator regularly makes security copies.
An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of software components.
3. Hosting
The service is hosted (technically maintained) on the provider’s servers: Zenbox
The hosting company, in order to ensure technical reliability, keeps logs at the server level. The record may be subject to:
• resources specified by the URL identifier (addresses of the requested resources – pages, files),
• time of arrival of the request,
• time of sending the response,
• the name of the client station – identification carried out by the HTTP protocol,
• information about errors that occurred during the execution of HTTP transactions,
• URL address of the page previously visited by the user (referer link) – in case the passage to the Site occurred through a link,
• information about the user’s browser,
• information about the IP address,
• diagnostic information related to the process of self-ordering of services through registrars on the site,
• information related to the handling of e-mails addressed to the Operator and sent by the Operator.
4. Your rights and additional information about how your data is used
In certain situations, the Administrator has the right to transfer your personal data to other recipients, if this is necessary to perform the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to such groups of recipients:
• couriers
• payment operators
• authorized employees and associates who use the data in order to fulfill the purpose of the site’s operation
• companies that provide marketing services to the Administrator
Your personal data processed by the Administrator for no longer than it is necessary to perform related activities specified by separate regulations (e.g., on bookkeeping). With regard to marketing data, data will not be processed for longer than 3 years.
You have the right to request from the Administrator:
• access to personal data concerning you,
• their rectification,
• deletion,
• restriction of processing,
• and data portability.
You have the right to object, with respect to the processing indicated in Section 3.2, to the processing of your personal data for the purpose of carrying out the legitimate interests pursued by the Administrator, including profiling, with the right to object not being exercisable if there are valid legitimate grounds for the processing, overriding your interests, rights and freedoms, in particular the establishment, assertion or defense of claims.
You may complain about the Administrator’s actions to the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.
Providing personal data is voluntary, but necessary to operate the Service.
Automated decision-making, including profiling for the purpose of providing services under the concluded agreement and for the purpose of direct marketing by the Administrator, may be undertaken in relation to you.
Personal data is not transferred from third countries in terms of data protection regulations. This means that we do not send them outside the European Union.
5. Information in forms
The Service collects information voluntarily provided by the user, including personal information, if provided.
The Service may record information about connection parameters (timestamp, IP address).
The Service, in some cases, may record information to facilitate linking the data in the form to the e-mail address of the user filling out the form. In this case, the e-mail address of the user appears inside the url of the page containing the form.
The data provided in the form is processed for the purpose resulting from the function of the specific form, e.g. to perform the process of service request or business contact, registration of services, etc. Each time the context and description of the form clearly informs what it is used for.
6. Administrator Logs
Information about user behavior on the site may be subject to logging. This data is used to administer the site.
7. Relevant marketing techniques
The operator uses statistical analysis of site traffic through Google Analytics (Google Inc., based in the USA). The operator does not transmit personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user’s terminal device. With regard to information about user preferences collected by the Google advertising network, the user can view and edit the information resulting from cookies using a tool: https://www.google.com/ads/preferences/
The Operator uses remarketing techniques to match advertising messages to the user’s behavior on the site, which may give the illusion that the user’s personal information is being used to track the user, but in practice no personal information is transferred from the Operator to the advertising operators. A technological prerequisite for such activities is that cookies are enabled.
The Operator uses the Facebook pixel. This technology causes Facebook (Facebook Inc., based in the USA) to know that a person registered with it is using the Service. In this case, it is based on data in relation to which it is itself an administrator; the Operator does not transfer any additional personal data from itself to Facebook. The service is based on the use of cookies on the user’s terminal device.
The operator uses a solution that studies user behavior by creating heat maps and recording behavior on the site. This information is anonymized before it is sent to the service operator so that the operator does not know which individual it relates to. In particular, typed passwords and other personal information are not recorded.
The Operator uses a solution that automates the operation of the Service with respect to users, such as those that can send an email to a user after visiting a particular subpage, provided that the user has agreed to receive commercial correspondence from the Operator.
8. Information about cookies
The Website uses cookies.
Cookies are IT data, in particular text files, which are stored in the Service User’s terminal equipment and are intended for use on the Service’s websites. Cookies usually contain the name of the website they come from, the time they are stored on the terminal equipment and a unique number.
The entity placing cookies on the Service User’s terminal equipment and accessing them is the Service operator.
Cookies are used for the following purposes:
• maintaining the session of the Service user (after logging in), thanks to which the user does not have to re-enter his/her login and password on each sub-page of the Service;
• to achieve the objectives set forth above under “Important marketing techniques”
The Service uses two main types of cookies: “session” (session cookies) and “permanent” (persistent cookies). “Session” cookies are temporary files that are stored on the User’s terminal equipment until the User logs out, leaves the website or shuts down the software (web browser). “Permanent” cookies are stored on the User’s end device for the time specified in the parameters of the cookies or until they are deleted by the User.
Web browsing software (Internet browser) usually allows the storage of cookies on the User’s terminal device by default. Users of the Website may change their settings in this regard. The web browser makes it possible to delete cookies. It is also possible to automatically block cookies Detailed information on this subject is contained in the help or documentation of the Internet browser.
Restrictions on the use of cookies may affect some of the functionalities available on the Website.
Cookies placed in the Service User’s terminal equipment may also be used by entities cooperating with the Service Operator, in particular this concerns companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).
9. Managing cookies – how to give and revoke consent in practice?
If you do not want to receive cookies, you can change your browser settings. We stipulate that disabling cookies necessary for authentication processes, security, maintenance of user preferences may hinder, and in extreme cases may make it impossible to use the websites.
To manage your cookie settings, select the web browser you are using from the list below and follow the instructions:
• Edge
• Chrome
• Safari
• Firefox
• Opera
Mobile devices:
• Android
• Safari (iOS)
